Browse Legal rules for DANA and QRIS
Our Legal notice explains the conditions attached to account access, wallet activity and requests made through support. You must provide accurate account details and complete phone verification before access is enabled; this lets us match your account with payment records when you use DANA, OVO, GoPay
-
1
or QRIS. Bank transfer and virtual account records may also be checked against the account name and transaction reference. We may ask for clarification when a payment status does not match your account history, and we keep the request tied to the relevant record rather than
-
2
asking you to send unrelated details. Access or eligibility depends on local law, and some features may be unavailable where local law permits only restricted access. The Legal page is the place to check current wording before you open an account, change account details or ask
-
3
us to correct a payment record.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.